TECHNOLOGY

Our Mission
The goal of the Information Technology Department is to provide critical support to the staff and students of the district in achieving success through technology. Because technology plays such a vital role in day-to-day functions, it is the responsibility of the IT department to assist in fostering a productive and effective learning environment through various software and hardware devices. The services provided through Information Technology staff range from basic computer support and repair to data management, server maintenance, network communication, and infrastructure to ensure all functions of the district’s needs are met and continue to evolve with the innovations of a digital era.
Work Orders
Work orders can be submitted through ZenDesk from your Clever Portal or from any district webpage under STAFF RESOURCES then Submit IT Ticket.
If you have questions about submitting a ticket ask your site Computer Lab Aide or Front Office.
FAQ
If I get SPAM or a Phising Email what do I do?
If you receive a SPAM email, Phising email, or are unsure about an email you received. Send the email to: spam@besd.org or without opening the email just send a written email to spam@besd.org with the subject of the email, date and time you recieved the email and who it your mail service says sent you the email and we will look into the email as well as notifiy you what to do next with the email.
Contact
IT Coordinator
Victor Ramirez
Technology Support Assistant 1
Daniel Theodos
Technology Support Assistant 1
Jonathan Martinez
Technology Support Assistant 1
Miguel Lemus


